SHIPPING POLICY
1. Introduction
Welcome to Bilge Pergola Outdoor Living System Shipping Policy. This policy provides detailed information about shipment and delivery timelines, costs, and other related details.
2. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment.
3. Shipping Locations
We ship both locally and internationally. If you can't find your country on the list of places we ship to, contact our customer service team.
4. Delivery Time
An estimated delivery time will be provided once your order is placed. These times are estimates and are contingent on the postal service or courier. Delays can occasionally occur, and Bilge Pergola Outdoor Living Systems is not liable for any delays in delivery by the postal carrier or for damages as a result of late deliveries.
5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method chosen. To find out how much your order will cost, add the items you would like to purchase to your cart, and proceed to the checkout page.
6. Damaged Items in Transport
If you find a product is damaged in-transit, please contact our customer service team immediately. If the damage is found to be caused during transportation, we will replace the product at no cost to you.
7. Questions
For any inquiries regarding our Shipping Policy or for more details on refunds and returns, please contact our customer service at Bilge Pergola Outdoor Living Systems Mecidiye Mah. Ağrı Cad. No: 120 Sultanbeyli / Istanbul.